Payment Options

CCU Offers several options to pay your water and/or wastewater utility bills. Here are the ways to pay your bill:


Warning

If you have received an urgent notice and are in imminent danger of having your services disconnected, we recommend you speak to a customer service agent when making your utility payment. Please call 941 764 4300 if this applies.

On Line Options

EZ-Pay is a service offered by Charlotte County Utilities that allows you to manage your billing online. It's easy to use and simple to get started.

Payments made through EZ-Pay will be identified on your Banking or Creditcard Statement as BOCC or Web Pay Brd of Cty Comm. Payments made online after 2 p.m. will not be posted until the next business day.

Why sign up?

  • Need to pay your bill immediately
  • Want to save gas and don’t want to drive to a payment location to pay your bill
  • Want to save stamps and ensure secure delivery of payment
  • Puts you in control of when and how much to pay (full amount due by due date)
  • It’s free

One Time Single Payments

The free, secure, online way to pay your bill right away. Use this feature to make a one-time payment using EZ-Pay. Enter your credit card or bank account number and billing information using our secure server. If you choose this option, your information will not be stored and you will need to reenter it every time you use EZ-Pay. EZ-PAY One-Time Payment

CCU Recurring On Line Bill Pay

The free, secure, online way to pay your bill automatically. Your bill amount will be deducted from your credit card or bank account every month on the date you select within the payment period that is not considered past due. The payment will immediately be credited to your CCU account at the designated time. If you choose this option, your information will be stored and you will not need to re-enter it every time you use EZ-Pay.

If you set up recurring payments with a credit card or debit card, make sure to update your expiration date. If the expiration date passes and it is not updated, the transaction will be considered a returned item and a return item fee will post to your account. EZ-PAY Sign Up to Enroll for Recurring Payments

Telephone

Pay by phone (automated) Payments made online after 2 p.m. will not be posted until the next business day.

By calling 941 764 4300 and selecting #3, you can check your balance due and pay your bill with a VISA, Mastercard or AmericanExpress credit card using a touch-tone phone.

Pay by phone – CSR - Payments made online after 2 p.m. will not be posted until the next business day.

By calling 941 764 4300 and selecting the CSR option 4, you can speak to a customer service representative, check your balance, and pay your bill using a VISA, Mastercard, American Express, Debit Card, or check.

Drop Box Locations

Payments made at off-site drop box locations may take two or three days to reach our office for processing.

West County Annex (drop box) 6868 San Casa Drive, Englewood
Murdock Administration Complex (drop box) 18500 Murdock Circle, Port Charlotte,
Charlotte County Justice Center (drop box) 350 E Marion Avenue, Punta Gorda
Environmental Campus (drop box) 25550 Harborview, Port Charlotte

Walk In Centers

Cash, Debit and Credit Cards

Environmental Campus, 25550 Harborview, Port Charlotte

Cash - Authorized walk in centers

Payments made at authorized walk in center locations may take two days to reach our office for processing.

Charlotte County Utilities has contracted with Global Express to electronically process customer cash payments through their agent network. They are the only authorized agent collecting customer payments. You must have your Charlotte County Account number with you for the payment to be processed. Pay agents may charge a fee of $1.50 to $2.00 a transaction and are located at:

  • MBA Business Service Center South, 3821-B Tamiami Trail, Port Charlotte
  • Parcel Express, 2828 South McCall Road, Englewood
  • Charlotte Pharmacy, 3231 Tamiami Trail Ste. G, Port Charlotte
  • The Corner Store, 2001 Rio De Janeiro Ave, Punta Gorda